excellent service and gear- bought both a focus master and stepper and am beyond happy
Nick was great to deal with. Through his guidance I was able to get the right equipment to best suit my family’s needs. I got a great price for commercial quality equipment (elliptical trainer and spin bike). When unpacking, my wife was not aware that the equipment was second hand, such was the condition they were in. The removalist Gray’s used was also excellent and took great care and attention to make sure everything arrived in great condition. I highly recommend Gray’s Fitness for anyone wanting to buy commercial quality gym equipment at home gym prices.
I have seen Grays Fitness around for ages but never considered buying equipment from them for my home gym. I needed a leg press and went to Grays to see what they had. Their service was incredible and very customer focused. They weren’t pushy and let us browse their extensive range before we decided to buy. They went out of their way to give us great advice and even better service.
We organized delivery and the leg press arrived in time. The delivery guys were superb and were very careful when installing the equipment. They went out of their way to ensure the equipment was in the right spot without us having to do anything. Great experience and will buy my equipment from here in future.
I received my Matrix IC7 bike today!
SO far, very happy. Just jumped on for a quick spin and it felt smooth. I’ve downloaded the ICG training app which has lots of different free workouts and am rearing to go.
Thanks so much, looking forward to improving my cardio fitness.
Great product, reasonable price. Thx. I’ll definitely recommend u to others.
Thanks for your help with the seats John I really appreciate it.
You are very easy to deal with and I always recommend You to others looking for equipment because of it.
Equipment is sensational!!!! Thanks heaps. We did have a minor issue though… The stuff wouldn’t fit through the door, we sorted that out though.
Thanks Sara, Nick, John and Simone,
Just letting you know I have received my exercise bike.
You have done a great job on reconditioning the bike, it looks great!
I am looking forward to trying it and using it for many years to come.
I’m writing to express my thanks for the equipment I purchased recently.
I am incredibly grateful for the way in which my order was handled – there was a small issue with the order, but it was rectified promptly and without fuss or further cost. The professionalism with which you conduct your business is first class and I would be more than happy to recommend your service and products to anyone in the industry who is looking to purchase equipment.
Once again, many thanks!
Can’t tell you how happy I am with the pieces. They look great. I got to train myself this morning too, so it was a bit of a treat!
Just wanted to thank you and everyone at Grays who helped make this happen. I am grateful for your communicating with me during the process, and for your service and professionalism.
I look forward to getting the next pieces to complete the studio.
Hi John, received stuff on Saturday, thank you so much for fast tracking the delivery, and thank you even more for the machines they are both just miles ahead of what I had before and don’t even appear 2nd hand.
Will be sending many trainers to your website and I am sure I will buy again.
The customer service here is second to none. In a time where most fitness equipment companies are not answering emails, or phone calls, and having shipping delays of 2-3 weeks.
Nick Gray responded to my query within a few hours and followed up with a friendly phone call. Was more than happy to answer any questions i had about the item.
He had the item shipped out to me express within the speedy agreed time frame of 3 days. The item was as described and I’m very happy with my purchase.
Will be using Grays fitness again in the future and would highly recommend them to anyone else looking to buy quality fitness equipment paired with excellent customer service and professionalism. Thanks again Grays fitness!